Managed Services Agreement

Client understands and agrees that PC-Health Monitor Managed Services is a monthly, recurring charge billed to the credit card provided for payment. The service may be stopped at any time by contacting Computer Chick, however no refunds will be issued.

PC-Health Monitor does NOT grant Computer Chick access to private files or general control over the client’s device, with the exception of alerts when problems are detected and the ability to remotely install and update certain apps through PC-Health Monitor. Computer Chick *DOES* have full remote access to Client’s device during Remote Support sessions, however Client is able to actively accept, decline or end such sessions as they occur. Remote Support is a separate paid service and is by Client Request Only.

PC-Health Monitor BASIC is a FREE service, including 24/7 built-in 1-Click Trouble Ticket/Contact Form, Health Warning Pop-Up Alerts, Team Viewer Remote Support Software access and a 25% Discount on Remote Support Services for registered devices.

PC-Health Monitor MONITORING Package includes all of the features of the BASIC service, plus Proactive Monitoring Alerts (automatically sent to Computer Chick for review) and Patch Management (Update and Installation of many important application) and a 25% Discount on Remote Support Services for registered devices.

PC-Health Monitor PROTECTION Package includes all features of BASIC and MONITORING packages, as well as Emisoft Anti-Malware (Award Winning Three-Layered Protection from Malware and Viruses, Behavior Blocker, File Guard, Surf Protection and Online Banking Protection) and a 25% Discount on Remote Support Services for registered devices. You may read more about Emisoft Anti-Malware here: https://www.emsisoft.com/en/software/antimalware

No other warranties are expressed or implied.

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